Pre-acquisition AI-readiness diligence

Nord Health Services

Healthcare Services · 380 employees · target under evaluation

Full assessment

540,000

Records analysed

5

Connected systems

3

AI blockers found

Capital at risk if acquired as-is: €1,397,415/yr - the data exposure the buyer inherits on day one, before the value-creation plan even starts.

The finding that lands

Counts computed from the data
HighSalesforce ↔ Oracle

3,573 customers exist as two different companies across Salesforce and Oracle.

€3,368,286 of revenue can't be reconciled

The same account is recorded under different names, IDs or addresses in each system. Each one is clean in isolation, so every single-system audit passes them.

Broken for AI: Any AI keyed on customer identity (pricing, churn, lifetime value, next-best-action) trains on a contradiction and ships confident, wrong answers.

HighSalesforce ↔ Oracle

8,268 of 97,200 customers in Salesforce have no matching record in Oracle.

€3,368,286 of revenue sits in a cross-system blind spot

Forecasting and revenue AI can only see half the picture, so projections are built on a partial book.

NotableWorkday ↔ Salesforce

1,944 internal employees from Workday are sitting in the Salesforce contact list.

1,944 records mislabelled as customers

Segmentation, scoring and outreach AI treat employees as prospects, polluting every model trained on the list.

ProceedM&A Due Diligence verdict

AI-ready target - the data supports the thesis.

Nord Health Services's data can support AI initiatives now, with light hardening.

How good is the data?

71/ 100 · B

Are they AI-ready?

Yes

Data supports AI initiatives today.

How long & how much?

2-3 months

€19K-€50K remediation

Conditions to proceed

  • Build end-to-end lineage on patient-adjacent fields ahead of EU AI Act high-risk obligations.

Deal & price consideration

No data-driven price adjustment indicated. Allow €19K-€50K for hardening to protect the AI thesis.

Strengths: Accuracy, Governance already at an acceptable level.

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